Use Re:amaze from Claude
Add the Re:amaze connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorRe:amaze
Re:amaze integration for Claude and Codex
Create a Re:amaze connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use Re:amaze from Codex
Add the Re:amaze connection to a Space that runs Codex, then use it from every channel in that Space.
Use Re:amaze from Sidekick
Connect your own OpenClaw to Sidekick while type.com provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the Re:amaze connector can do
Re:amaze runs live chat, email, and social support for a brand, built around conversations, tags, and canned responses. A Re:amaze connection in a type.com Space lets a support lead ask the agent for tag usage across recent conversations or pull up the response templates agents rely on, without switching into the Re:amaze dashboard mid-conversation.
One connection, many Spaces
Connect Re:amaze once, then decide which Spaces can use it in threads, skills, automations, and coding work.
What teams do with Re:amaze in type.com
Spot which issues are trending in support
Check tag usage across conversations to see which problem categories are showing up most often.
Get the report tags from Re:amaze and tell me which tag was used most this week.
Grab a canned response fast
Pull up the team's existing response templates so a reply stays consistent with brand voice.
Get our Re:amaze response templates for shipping delays so I can reuse one for this ticket.
Brief the team on support trends
Combine tag data into a short recap that gets shared with the rest of the Space.
Pull this week's Re:amaze report tags and summarize the top three issues for the team.
Representative actions
- Get report tags
Returns the tags used across conversations, useful for analyzing which issues come up most.
- Get Response Templates
Retrieves the brand's saved canned responses for quicker, consistent replies.
Connection
API and auth details
Re:amaze provides REST-like JSON APIs for customer support resources. Integrations can manage conversations, contacts, identities, channels, articles, messages, tags, orders, and support workflows using brand-scoped HTTPS endpoints and HTTP basic auth with user API tokens.
- Source
- type.com catalog metadata
- Auth schemes
- API key
- API docs
- https://www.reamaze.com/api
- Official site
- https://www.reamaze.com/
FAQ
Questions people ask before connecting Re:amaze
Can Claude pull Re:amaze support data?
Yes. With a Re:amaze connection shared to a type.com Space, the agent can pull report tags and response templates directly into a thread.
How is Re:amaze authenticated in type.com?
Re:amaze uses an API token, added once by an admin when the connection is created and shared with the Spaces that need it.
Can Re:amaze tag reports run on a schedule?
Yes. A type.com automation can pull Re:amaze report tags on a recurring basis, for example a weekly summary of common issues posted to a channel.
Is this the same as a Re:amaze MCP server?
Not exactly. type.com uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
More customer support connectors
All Customer Support integrationsConnect Faceup to Claude in type.com to pull anonymous reporting statistics and filter results by report criteria in a thread.
Connect Freshservice to Claude in type.com to create tickets, open service requests, and bulk-update tickets from a shared IT support thread.
Connect Gleap to Claude in type.com to archive resolved tickets, clone engagements, and add help center content from one thread.
Connect Help Scout to Claude in type.com to start conversations, add chat threads, and create customer records from a thread.